Hi there, Sara and welcome to planDisney! Thanks for trusting us with such a great question and I hope we can get this sorted for you to begin enjoying a whole year of wonder as a Magic Key Passholder!
When you made your
Magic Key purchase, you should have received an email that contains your ticket confirmation number, order date, and the price and payment summary. Embedded in this email, you will find a blue button to "Access your E-Tickets." Pressing this button will take you to the login page for your Disney account and the "My Disneyland Tickets and Passes" section will display any purchased Magic Key Passes. You may select the Magic Key Pass to see the barcode that may be linked to your
Disneyland mobile app and scanned for park entry and any eligible merchandise or food and beverage discounts. I should mention that sometimes, your E-Tickets (and barcode) may take up to 24 hours after your confirmed purchase to show up in your account. Another troubleshooting tip is to check those pesky spam filters, in case the original email confirmation may have been accidentally sent to another folder.
I hope this has been some helpful advice, Sara, and most of all, I hope you enjoy every
Magic Key Passholder benefit and special experiences designed with Guests just like you in mind! And if that wasn't exciting enough, you'll be enjoying your full year as a member of the Magic Key family during the most spectacular yearlong event - the
Disney100 Celebration! If we can help with any more tailored tips or personalized advice, please feel welcome to join us again here at
planDisney.
Wishing you a
Wondrous Journey,
Tishra