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  • On Sep 9, 2021
    Brenna from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My Disney experience keeps listing that it can’t find my resort when I attempt to link it. I have tried the number listed and goes straight to a busy ringtone each time. Who should I contact?

    Heigh-Ho Brenna,

    I am sorry to hEAR you are experiencing a My Disney Experience linking conundrum. My Disney Experience can be accessed online or by downloading the mobile app. It is an amazing tool for planning your Walt Disney World vacation, it is your vacation hub. Here Guests can link and modify their Walt Disney World Resort; purchase, link and modify their Walt Disney World tickets; make and cancel Disney Park Pass reservations, see their vacation itinerary; reserve, modify and cancel Advanced Dining Reservations; reserve and purchase mobile food and beverage orders and that’s just a bit of what this handy dandy tool can do. 

    But what do you do if your Walt Disney World Resort reservation is not linking? Sometimes, after making your reservation, it can take up to 48-hours for the system to recognize the ID number. But if it is still not recognizing your Resort Reservation number, and you are the initiator of the reservation and it was made with your My Disney Experience, then it is time to call (407) 939-4357. Here a Cast Member can access the problem and hopefully have you on your way to planning your Walt Disney World vacation. And once this is all resolved, become comfortable navigating your My Disney Experience mobile app, it will be a magical planning tool before and during your Walt Disney World vacation. 

    As you continue to plan, planDisney is ready to assist with any further curiouser and curiouser inquiries you may have. Check out our Instagram (@planDisneypanel) and Panel Extras for more vacation planning tips and follow the Disney Parks Blog for exciting Disney News and Announcements.

    Have a Practically Perfect Day,

    Amy M. 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

 Learn More About Amy

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