• On Apr 3, 2018
    Marie from LA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I see on the Disney App you can order quick service meals online. I don't see an option for ice water when ordering. Is this no longer available in quick service restaurants?

    Hi Marie,

    Welcome back to the Disney Parks Moms Panel! Are you getting SO excited for your vacation? It's just a few weeks away, and I'm feeling excited for you!

    I am a HUGE fan of mobile ordering! With five kids, being able to order our meals ahead of time with the My Disney Experience app, simply click a button to let them know when we arrive, and then magically find our food ready soon thereafter is amazing! No one likes a rumbly tumbly, and I have found that mobile ordering not only saves a lot of time, but is a super convenient way to help our family enjoy a relaxing and delicious meal together.

    I'm happy to let you know that yes, you are still able to find complimentary ice water at Walt Disney World Resort restaurants. My family experienced this same thing you are asking about on our last vacation, and when we used the mobile ordering service, my husband politely asked for some ice water when our order was ready at the "Mobile Order Pick Up" counter. We didn't have any problem getting some, and the Cast Member was happy to help us.

    I hope that you enjoy using this great new feature on the My Disney Experience app, Marie, and that you and your family have a truly magical...and delicious...vacation!

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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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