dlr planning 12; Woman in a wheelchair petting service dog outside Mad Tea Party
  • On Apr 1, 2024
    Brenda from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I have a disability is there a special ticket I need?

    Hi Brenda! Thanks for dropping by planDisney.

    Currently, to enter the parks you need both a valid admission ticket and theme park reservation. There is no special ticket needed for Guests with disabilities. If you don't already have your standard admission ticket and theme park reservation, however, you'll want to check the availability calendar. It's a popular time of year to visit and it is possible for a park or a date to fill up. Availability of theme park reservations isn't guaranteed.

    Disneyland Resort is dedicated to creating an environment that is welcoming and accommodating for all Guests. To this end, several resources might be useful before and during your visit. I have visited the parks with friends and family who made use of some of these resources and we had a wonderful time enjoying the parks together. My uncle is visually impaired, and he really values the resources available to him on our trips. It makes a world of difference!

    If you believe you'd have difficulty waiting in a traditional queue, you might be eligible for Disability Access Service. This system allows eligible Guests to book a return time using the Disneyland mobile app, so they don't have to wait in the standard queue. You're not skipping the line, however, as your return time will be roughly equivalent to the current wait time. To inquire about registering for DAS visit Guest Relations on your park day.

    DAS is not intended for Guests with a disability that requires the use of a scooter or wheelchair. Services and access options for Guests with mobility disabilities are available throughout the parks. Guests using a wheelchair or scooter can usually wait in the standard queue, however.

    If you have questions about your upcoming visit, please feel free to give Disability Services a call to speak with a helpful Cast Member.

    Have a magical time!

    Elizabeth
thumbnail image for Elizabeth

Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.