• On Nov 9, 2021
    Tya from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My dinner reservation vanished from my disney experience.

    Hi, Tya!

    Gosh, that sounds so frustrating! You spend so much time and effort planning the perfect vacation only to have your plans disappear on you!

    Tya, I do have some good news for you. Chances are that your reservations have not gone away, but are just not showing up for some reason. I recommend that you check both the Walt Disney World Resort website as well as the My Disney Experience Mobile App to see if you have reservations in one of the two places. If the reservations are only showing up on the website, or in the app, then I think it is safe to say that you are the victim of a technical glitch and that your reservation is still safe and sound in your account. 

    Tya, if you do not see your reservation, I recommend that you go back into your e-mails to find that confirmation e-mail that you received when you originally made your reservation. This e-mail will contain your confirmation number, which you can then use to re-link the reservation to your My Disney Experience account

    If neither of the above steps solves your problem, I recommend that you reach out to the friendly Cast Members at (407) 939-4357, and they should be able to provide some help. 

    Best of luck with your reservation, Tya!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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