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  • On Oct 10, 2019
    Paulette from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    What is the difference between the main building and the outer building concierge level? If I stay in the outer building do I have to walk outside to go to the main building to get my amenities from the concierge or do they have their own in each building.

    chEARs Paulette!

    Thanks for stopping by the Disney Parks Moms Panel. I am assuming you are talking about Disney’s Grand Floridian Resort & Spa, as you mentioned an outer Club Level building. So, I will happily lay out the differences and similarities of the Royal Palm Club and the Sugar Loaf Building for you! Before we get started, though, let me assure you that you will not need to leave the building to access your Club Level lounge.

    The Sugar Loaf Building is in one of the Outer Lodges of the Resort. You enter via MagicBand only, and will immediately be greeted by the Lounge and fantastic Concierge Staff. I’ve heard this Lounge described as the more “casual” of the Clubs. Think more families, and a bit more grab and go. If you choose this Club, your room will be in the same building.

    The Royal Palm Club is on the third through fifth floors of the Main Building, and it is magnificent! If you’ve ever dreamed of being Cinderella, this is where dreams come true! From the Lounge, you can overlook the Grand Lobby and listen to the Grand Orchestra play a live set in the evening. You’ll find the food on the fourth floor, and will have plenty of options to enjoy in the spacious accommodations. If you choose this Club, your hotel room will be in the Main Building.

    Paulette, as a Club Level Guest, you have access to both lounges. So if you happen to be close to the Marina and want a quick snack, you can drop into the Sugar Loaf Lounge. When you arrive, verify this, as sometimes rules change!

    I KNOW you will have a marvelous time! I hope your visit is practically perfect in every way.

    Rayna
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Meet the Panelist: Rayna, Florida

Hi y'all! I'm Rayna: wife, mom, anesthesiologist, and long-time Disney enthusiast. I've lived all over the country, but these days life has my family of seven in Florida. We're fantastically close to the most magical place on earth, and as Annual Passholders and Disney Vacation Club members we couldn't be happier about it. We've visited almost every Disney Vacation Club resort, so I'm thrilled to be here doing what I do best: Helping plan magical vacations. Learn More About Rayna

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