dlr activities 17; Adults with grandparents/parents talking with a tour guide; multigenerational; Main Street;
  • On Aug 24, 2023
    Christopher from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I delete a pass off my app

    Hi there, Christopher!

    Welcome to planDisney and thanks for stopping by with your question! I'd be happy to help you with removing a ticket from your account in the Disneyland Mobile App. While it is super convenient to be able to link multiple tickets to your account when you visit the Parks with a large group, once that visit is over, it's nice to clear the extra tickets off your App. 

    In order to remove the tickets from your account, you'll have to open the Disneyland Mobile App on your device and go to the "☰" Features Menu from the Home Screen. Press "Tickets and Passes" to access the tickets screen. Swipe over to the ticket that you would like to remove and look for a "Delete Ticket" option. That will effectively unlink that ticket from your account. In some instances, however, that option won't be displayed because you are the primary ticket holder. In that case, you'll have to call Ticket Guest Services to speak to a Cast Member to have the ticket re-assigned. You could also contact a Cast Member via the Chat function within the Disneyland Mobile App as well.

    Will you be heading over to the Parks anytime soon? San Fransokyo Square will be officially opening over at Disney California Adventure! Even though the food venues have remained open, it's exciting to see the bridge finally coming together and I can't wait to be able to speak to Hiro and Baymax! 

    Christopher, I hope that this response was helpful and clear for you. If there is anything else that we can do, please don't hesitate to stop by again! You're always welcome here at planDisney!

    Wishing You a Great, Big, Beautiful Tomorrow!
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Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

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