Mickey and Minnie Mouse with The Wish
  • On Jan 2, 2026
    Margie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is the dedicated phone line once you’ve paid for a concierge Disney cruise?

    Hi there, Margie!

    Welcome aboard, planDisney! I'm thrilled to hear you are looking forward to a very special sailing with Disney Cruise Line in May. I believe that with the sail date you listed, you have the Disney Wish booked!

    When planning to sail concierge with Disney Cruise Line, it is important to know what perks you have coming your way as you plan for your vacation. The dedicated team will assist you throughout the planning process, beginning with an email you'll receive 135 days before sailing. At midnight (EST), 130 days before, you'll send an email with your list of requests, and the concierge agents will begin working to fill them in the order they are received. At the 123-day mark, you should be able to see in your plans what they have assigned to you based on your requests. Also, if you have others sailing with you and are linked in the system, they will also be included in the plans. As you think about what to plan for, the agents will be happy to assist you with port adventures, adult-dining reservations, spa treatments, nursery times, dining room requests, and special celebrations you'll be commemorating onboard. 

    You can contact the concierge team at (407) 566-8119 or email them at DCL.concierge.services@contact.Disneycruiseline.com, and they will be happy to assist you with your questions about sailing concierge on the Disney Wish.

    Margie, thank you again for sending in your question. We are always here to help, so please let us know if we can further assist you with your upcoming magical voyage.

    Happy planning,
    Nancy
thumbnail image for Nancy

Meet the Panelist: Nancy, Georgia

Ahoy there! I am excited to help you with your pixie-dusted voyage on board Disney Cruise Line! I have been fortunate enough to have sailed for the last two decades with Captains Mickey and Minnie, and I look forward to helping you plan your magical journey.  Learn More About Nancy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.