Mom and Dad planning vacation
  • On Aug 6, 2022
    Charlotte from East Riding Of Yorkshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Dear Disney, I visited with my family in 2018, during this trip my sister in law took control of our accounts and magi bands. We are visiting again this September and I have tried checking our magi bands. Is there any way we can claim back out bands?

    Hiya, Charlotte.

    Welcome to planDisney! Can you believe you’ll be coming “home” to The Most Magical Place on Earth in less than a month? Let the final countdown commence!

    It sounds like your sister-in-law was managing plans for you and your husband on your last Walt Disney World Resort adventure. If you want to manage plans for the two of you now, you will need to create your own My Disney Experience account, then give the UK Technical and Website Support telephone line a ring. The friendly Cast Members there can help move over your information to your account. The good news is that once a MagicBand is linked to an individual, it will always be linked to that same individual. In other words, the bands that were linked to you and your husband still are and can be used on your upcoming holiday just as you did on your previous holiday.

    Did you know you can use your MagicBand to charge purchases to your Disney Resorts Collection hotel room during your stay? This nifty feature makes shopping and dining at Walt Disney World Resort a breeze. If you want to use your MagicBand for this purpose, be sure to stop by the Front Desk at your Resort to set up a PIN code.

    Charlotte, I hope this helps. If you think of anything else we can help you with, please stop back by planDisney. We are all EARs and happy to help!

    You are the magic,

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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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