• On Jun 3, 2019
    Terry from OR Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    DCL question. I have two kids (10 and 12) who each have phones. We are hoping to use the Cruise App to communicate, but I can't create DCL accounts for them because of their ages. How do I get the app to work for them on the cruise?

    Welcome aboard the Disney Parks Moms Panel, Terry!

    I am glad you cruised by with such an excellent question.  I had this very same question before setting sail on the Disney Magic last week.  With all of the awesome updates recently made to the Disney Cruise Line Navigator App, I wanted my pirates-in-training to be able to utilize it (not to mention, keep in touch with them while onboard).

    The good news is that you can count on your own pirates being able to use the app while onboard.  Once you step on the ship, you will have a code to activate their access to use the app while onboard.  The code will be available under your already established Disney Cruise Line Navigator App.  The app gives good instructions on how to do this once you are onboard the ship.

    Be sure that everyone has the Navigator App downloaded on their device before you arrive at the port.  We have found that data service does not always allow for application downloads in some port locations.  

    If you have any issues with the app while onboard, stop by and visit the Connect@Sea representative that can help assist you.  This representative is located inside the Promenade Lounge (Deck 4, Aft) on the Disney Magic and Disney Wonder or on Deck 4, Midship aboard the Disney Dream and Disney Fantasy.

    Have fun making memories with your pirates!  "Sea" ya real soon!  Angie
thumbnail image for Angie

Meet the Panelist: Angie, Minnesota

Hello there Castaways! I have followed the adventures of mermaids and pirates alike since I was a young princess myself.  Disney and the sea are two of my passions.  My husband and I, along with our two little adventurers, love traveling the world sailing on Disney Cruise Line.  Let's work together to chart a course to a vacation that you will remember for a lifetime! Learn More About Angie

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