Hi there, Erin! Welcome to planDisney. We're glad you're here!
If you have multiple tickets linked to your
My Disney Experience account, you'll want to ensure certain tickets get used before others. This is what we call Ticket Prioritization, and it actually happens quite often. The easiest way to fix it is to call the
Internet Help Desk at (407) 939-4357 or (407) 939-7765. They open the phone lines at 7:00 AM EST, and this is usually when wait times are the lowest. Let them know that you're trying to make
Theme Park Reservations using your 10-day tickets, and they should be able to assist you.
You'll be there at the perfect time to see the parks decked out for the holidays! One of my favorite things to experience is the
Candlelight Processional at EPCOT. It's one of the best ways to get into the spirit of Christmas! Stay tuned to the Walt Disney World website, where they will soon publish a full schedule along with the celebrity narrators.
Good luck with your tickets, Erin! If you have any more questions before your trip, please come back and see us.
Eean