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  • On Jan 3, 2023
    Christina from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I have 2 day pass park hopper tickets for Disneyland and Disney Adventure but won’t be able to make it on the days I purchased the tickets for, is there a way I could get a refund or re select another day for use of tickets, when do the tickets expire?

    Hello there, Christina, and welcome to planDisney!

    I'm sorry to hear that your plans had to change and that you won't be able to make it to your original reservations for the Disneyland Resort! I'm happy to report that the tickets you've purchased are very flexible in terms of rescheduling. Let's go over how to do that. 

    First of all, according to the Terms and Conditions from the Disneyland Ticket FAQ, tickets are non-refundable. However, it is extremely easy to cancel your existing reservations and reschedule the dates of your visit. Just log into your Disney account and navigate to the Theme Park Tickets & Reservations page. Click the button to "Make Park Reservations." Scroll down to the date you would like to cancel and select "Cancel Reservation" on the right. Before you do, I would recommend checking the Reservation Availability calendar to make sure that the dates you desire are open.  Once your original reservations are cancelled, return to "Make Park Reservations" to select another date to visit the Parks. It's as simple as that! 

    To find the expiration date of your tickets, you'll have to locate the Disneyland Confirmation email that was sent after you purchased them. The expiration date is noted towards the bottom of the message and also on printed eTickets. Otherwise, please call Disneyland Ticket Services to have a Cast Member assist you in locating the expiration date. Disneyland Theme Park Tickets have generous usage windows. For instance, multi-day tickets purchased this year last until January 12, 2025. 

    Christina, I hope you were able to use this information and will plan again to come and visit the Happiest Place on Earth! There's a lot going on this year because Disneyland is about to kick off its Disney100 Celebration to commemorate the 100th anniversary of Disney! If you have any more questions, please contact us anytime here at planDisney!

    Have a Magical Day!
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Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

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