• On Jan 6, 2020
    Cynthia from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I have 7 day park hoppers with the bounceback I booked. I want to upgrade me and my daughter to annual passes, but not sure if I should do it through the app or not. If I go through the app, do I still need to go to a guest relations center?

    Hi Cynthia! Thanks so much for stopping by the Disney Parks Moms Panel! I recently purchased our first Annual Pass, and between the discounts, PhotoPass downloads, and free parking, it has been a great investment for our family.

    Cynthia, as you know, you may upgrade your 7-day Park Hopper pass to an Annual Pass either in-person at a Theme Park ticket window, a Guest Relations location, or via the My Disney Experience Mobile App. Please remember that any ticket upgrades must occur within 14 days of the tickets first use. While the outright purchase of an annual pass would require an in-person trip to activate the pass, an upgrade can be done solely through the app as your tickets are already active. While it is not strictly necessary, I do always recommend to upgrade tickets in-person. This will ensure that you are getting the best Annual Pass to fit your needs while also making sure that your upgrade has been processed correctly. As an additional benefit of an in-person upgrade, you will receive the physical cards and a book detailing all of the Passholder discounts and benefits!

    I hope that this answered your question, Cynthia, and please come back by the Disney Parks Moms Panel with any other questions leading up to your May vacation!

    Sarah. B 
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Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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