EPCOT; Mother and Son; Spaceship Earth
  • On Mar 10, 2024
    Kimberly from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I make a DAS reservation using the My Disney Experience app on my iPhone? Will the video chat pop up on my phone?

    RRIINNGG! That's the sound of Mickey calling to welcome you to planDisney, Kimberly! Thanks for stopping by with this great question, so let's answer the call and talk about registering for Disability Access Service (DAS) on your upcoming Walt Disney World Resort visit.

    I'm happy to let you know that you can register for DAS pre-arrival via video chat online or on the My Disney Experience mobile app. On the app, tap the three lines in the bottom right and scroll near the bottom to select "Accessibility & Health Services." Scroll near the bottom of the next screen and tap "Learn More" under Disability Access Service. 

    You can review information about the service, and when you're ready, tap the blue link under "Step 1: Register" to begin the pre-registration process. Look for the blue "Request Live Video Chat" button when you're ready to start the call. Remember that the guest requesting DAS service must be available to take a photo during the call, but another person can also be present.

    Guests can pre-register from 2-30 days before arrival, so you are within that window and can pre-register anytime. If you decide to wait until you're onsite, you can register for DAS at any Guest Relations location at the theme parks.

    I love the new DAS Advance Selections option. Once you've pre-registered for the service, you can select up to two attractions in advance. After you're in the park, you can use the self-selection tool to choose additional attractions to experience in the mobile app. The guest with DAS can add up to five guests for each experience, so I'm sure your party will have a blast!

    If you plan to spend time at EPCOT, I hope you hop aboard Living with the Land. I love floating through the gardens where much of the food prepared at the parks is grown. And remember to look up near the beginning of the ride; you might catch a glimpse of guests at Garden Grill Restaurant as they dine with Farmer Mickey!

    Kimberly, I hope your visit next month is practically perfect! Please stop by planDisney anytime. When you call, we'll be there!

    Magic awaits,
    Elaine
thumbnail image for Elaine

Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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