Characters and family at Stormalong Bay
  • On Aug 8, 2025
    Tricia from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    what is the customer service number for a new booking?

    Hey there, Hi there, Ho there, Tricia!

    I’m Shantel, and I will be more than happy to help. Booking a Walt Disney World vacation is truly an enjoyable experience. I’ll be honest, the planning process is almost as good as the trip for me. I love planning out our itinerary and thinking about all the dining reservations I need to make, and debating if, on this trip, I should add an Enchanting Extra. Decisions, decisions, there are so many!

    Resorts are usually where I begin. I look at all the available resort options and then select the one I want to stay at. In our family, it’s an unspoken rule that we have to try somewhere new each trip. Our next stop is The Cabins at Fort Wilderness Lodge, and I am so excited I could scream! It will be a first for us, so I’m really looking forward to it. 

    What do your plans look like so far? I’m not sure which step you are on when it comes to planning, so I’m sharing all the available phone numbers here. You can call any or all of them, depending on the support or information you need. Plus, you always have us here at planDisney to help work out those fine details and narrow down your options. Need a dining recommendation? We got you! We can also help share our knowledge and experiences at different Disney Resorts or share our theme park must-dos.

    One of my must-dos is to see Mickey Mouse. No trip is complete without a hug from my Pal Mickey. I hope you can share one with him too! Have a great trip and happy planning, Tricia. If there’s anything else we can help with, don’t hesitate to reach back out.

    See ya real soon,

    Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Alabama

Hi ya Pals! I'm Shantel, an Army wife and mom of two. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip. One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! 
Learn More About Shantel

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