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  • On Apr 12, 2024
    Lisa from Notts Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am currently suffering with Sacroiliac (SI) joint pain, radiates deep into the buttock and lower back. The symptoms typically worsens with activity and prolonged positions,e.g standing in queues. Can I access DAS support?

    HI Lisa,

    I love that you are starting to plan your vacation in advance of your visit. The Walt Disney World Resort has many services available for Guests with disabilities. Starting May 20, 2024, at the Walt Disney World Resort, there will be some changes to the Disability Access Service (DAS) system. Guests seeking assistance will now have a conversation with a Cast Member to discuss their individual needs. In some cases, a specially trained team of health professionals will join these conversations to determine which Disney services are required by each Guest with disabilities.

    While I can't confirm if your specific issue will be covered under DAS, I suggest reaching out to the Disability Service Team once you arrive for your Walt Disney World Resort visit. They can provide personalized assistance and guidance based on your unique situation. Additionally, you may want to explore the Services for Guests with Mobility Needs section on the Disney website to familiarize yourself with the available options in advance.

    I hope this information helps you plan a magical vacation. Wishing you a wonderful time at Disney!


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Meet the Panelist: Heather, New York

Hi there! I'm Heather from Buffalo NY, a planDisney Alumni and proud mom of three. By day, I'm an oncology nurse, but my heart belongs to Walt Disney World. Having navigated the parks with babies, toddlers, tweens, teens, and multigenerational groups, I live to turn dreams into magical vacations. When I'm not exploring the wonders of Walt Disney World, you'll find me sailing the high seas on Disney Cruise Line. Adventure awaits - let's make your Disney dreams come true!  Learn More About Heather

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