Minnie and Mickey Celebrate Disney 100; Epcot
  • On Apr 12, 2024
    Simon from Surrey Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We've recently visited WDW and planning our return - but our trip was only possible because of the DAS support as my wife has epilepsy with the new rules would she still be eligible? We are in UK so cannot access most of the WDW webpages

    Hi Simon,

    Planning a return trip to Walt Disney World sounds like a magical idea! I'm thrilled to hear that your previous visit was made possible with the support of the Disability Access Service (DAS). Understandably, you might have some concerns about potential changes to the system, especially considering your wife's epilepsy.

    Disney is committed to ensuring that all guests have an enjoyable experience, and they offer a range of services to accommodate guests with disabilities. While there are upcoming changes to the DAS system, the goal remains the same – to provide assistance tailored to individual needs.

    Beginning May 20 at the Walt Disney World Resort, guests seeking assistance will connect directly with the Disability Services team. During this interaction, they'll engage in a conversation with a Cast Member to discuss their specific requirements. What's even more reassuring is that a team of health professionals will be available to participate in these discussions, ensuring that the services offered by Disney meet each guest's unique needs.

    As for whether your wife will still be eligible for the DAS pass under the new system, it's best to speak directly with the Disability Services team. They'll have the expertise to guide you through the process and discuss the available assistance options tailored to her specific situation.

    Wishing you and your wife a great trip filled with unforgettable moments and cherished memories at the most magical place on earth! If you have any more questions or need further assistance, feel free to reach out. Safe travels and have a pixie-dusted adventure!


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Meet the Panelist: Heather, New York

Hi there! I'm Heather from Buffalo NY, a planDisney Alumni and proud mom of three. By day, I'm an oncology nurse, but my heart belongs to Walt Disney World. Having navigated the parks with babies, toddlers, tweens, teens, and multigenerational groups, I live to turn dreams into magical vacations. When I'm not exploring the wonders of Walt Disney World, you'll find me sailing the high seas on Disney Cruise Line. Adventure awaits - let's make your Disney dreams come true!  Learn More About Heather

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