Arendelle on the Wish; Elsa and Girl Dancing
  • On Nov 13, 2024
    Bronwyn from Auckland Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am cruising from Auckland next month and as a silver castaway member, I can check in 33 days prior. The counter on the app says I'm 32 days, 14 hours and counting down. Yet the check in isn't open for me yet. Can you please help me out?

    Greetings, Bronwyn!

    How lovely that you can set sail and experience Disney Magic at Sea from a port close to home. As a Silver Castaway Club Member, your check-in opens on Thursday, November 14, at midnight Eastern Time. I consulted a time calculator (since I had no idea we were 18 hours apart!), and as I write this, there are only six more hours until your magical moment—when you can sign in and complete the check-in process. It's like waiting for your pumpkin to turn into a carriage and whisk you away to your adventure!

    As you eagerly wait, be sure to gather everyone's travel documentation, including a color photo of each guest taken against a neutral background. You'll also need your onboard payment information and arrival and departure travel plans. The final step is to select a port arrival time and review the cruise contract. Once you're all set, you can print your Port Arrival Form, which you'll need to bring with you to the terminal. 

    If there’s anything else we can do to assist you before you set sail, swing by and see us again! You can think of us as your fairy godparents—we’re here to ensure your journey is smooth sailing, with a touch of magic (and good tips) at every turn!

    SEAS the adventure!
    Tracie
thumbnail image for Tracie

Meet the Panelist: Tracie, Florida

Ahoy! Just like Moana, I feel the irresistible call of the sea. I think the best vacation is aboard a Disney Cruise Line ship – thankfully, my family agrees. Whether savoring gelato in Italy, snorkeling in Mexico, or basking in the sea breeze on deck, each destination fills us with memories to last a lifetime. I look forward to helping your family plan a Disney Cruise Line adventure brimming with cherished moments!

Learn More About Tracie

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