Mom And Son Nemos Reef; mom hugging son; laughing
  • On Jul 25, 2014
    Heather from CO Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If you are on the cruise and take a port adventure but leave the children in the kids club, can they reach you in case of emergency? My son has a severe peanut allergy and I want to be sure that we will know if anything happens to him. Thanks so much

    Welcome aboard, Heather! It sounds like you may have a magical Disney Cruise in your future! How exciting! I can tell you from lots of experience sailing on all four of Disney's ships that you're in for a treat, and your children will be in great hands when they enjoy time in the Oceaneer Club and Oceaneer Lab. 

    Guests are allowed to check their children into the Youth Clubs while the adults head out into port. Since you're taking one of Disney Cruise Line's Port Adventures, the ship will always know where you are and can reach your Port Adventure guide at any point should they need to. Keeping a cell phone with you is always a good idea too, and you can leave that contact number with the counselors at the Youth Clubs as you let them know you'll be off the ship and the details of your Port Adventure. On the ship and at Castaway Cay, your Wave Phone is the best way for counselors to reach you, so keep that with you. 

    You can rest assured that food is not normally served in the clubs, except for the scheduled meals, and those will not include peanut products, but you can ask in the clubs that day what meal they'll be serving. If you haven't done so already, be sure to add a note to your cruise reservation that details your son's peanut allergy. This information is given to the club counselors as well as your servers in the restaurants so that they are aware. Each night, your same servers will rotate with you through the three main dining restaurants, so you won't have to re-explain your son's allergy to a new server each night. Isn't that nice! That's just one of the many perks to sailing with Disney!

    I hope those details help as you count down to setting sail, Heather! Stop back again if you have any other questions! I'm happy to help! 
thumbnail image for Marcy

Meet the Panelist: Marcy, Ohio

Welcome aboard! I'm the mom of two tween/teen Castaway Clubbers who would live on any of the Disney ships if they could. I would love to help your family discover the magic that awaits you on the open seas with Disney Cruise Line. Learn More About Marcy

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