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  • On Apr 23, 2020
    Christine from WI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a cruise coming up in August that we booked while on our last cruise (March 2019). I believe we have onboard credit, but where/when would I see how much that is?

    Welcome back aboard the Disney Parks Moms Panel, Christine!

    I am happy to hear that you will be sailing with Captain Mickey this summer.  As a fellow card-carrying member of the Castaway Club, I can't wait to be back onboard again too!

    To get the balance of the onboard credit on your reservation before you set sail, you can contact Disney Cruise Line by phone.  Once onboard, you will be able to view your stateroom folio on the Disney Cruise Line Navigator App and see the credit applied there as well.

    Your onboard credit can be used to pay for any items charged to your stateroom folio like Port Adventures, reservations at Palo or services at Senses Spa and Salon.  I know much of my onboard credit has gone to two places - drinks in the Skyline lounge and the Bibbidi Bobbidi Boutique!  I can't resist treating my daughter!

    Cruise back to the Disney Parks Moms Panel if you need ideas for how to use your onboard credit or have any additional questions before you set sail, Christine!

    "Sea" ya real soon!  Angie
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Meet the Panelist: Angie, Minnesota

Hello there Castaways! I have followed the adventures of mermaids and pirates alike since I was a young princess myself.  Disney and the sea are two of my passions.  My husband and I, along with our two little adventurers, love traveling the world sailing on Disney Cruise Line.  Let's work together to chart a course to a vacation that you will remember for a lifetime! Learn More About Angie

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