• On Jul 17, 2020
    Joy from NM Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Our cruise was cancelled and we received the 125% future cruise credit. We rebooked and may get cancelled again. Will we have the same choice to reschedule a second time, or will we be refunded?

    Welcome aboard, Joy!

    Thank you for cruising by the Disney Parks Moms Panel with your question.  I am so sorry to hear your high seas adventure with Captain Mickey was cancelled!  Do not let that steal the pixie dust from your sails.  When the winds are right, we will all party like pirates again!

    Like you, I have been anxiously awaiting for Disney Cruise Line to head out to sea.  My family has a Very Merrytime cruise planned for November, so we have been following the Disney Parks Blog waiting for news about future sailings.  Castaway Cay must be missing us, right?

    In the unfortunate event your next sailing is cancelled, Disney Cruise Line will reach out to you again with an offer specific to your reservation.  At that time, you may see an announcement about future cruise credit or refunds to those impacted by additional cancellations.  If you would like to change your reservation in the meantime, Captain Mickey is now offering more flexibility for pirates who would like to make changes to their vacation.  For cruises booked by August 31, 2020 for sailings through March 2021, you can now change your departure date up to 15 days before you set sail!

    I truly hope you are Sailing Away soon, Joy!  Be sure to cruise back to the Disney Parks Moms Panel if you have any additional questions before your adventure.

    "Sea" ya real soon!  Angie
thumbnail image for Angie

Meet the Panelist: Angie, Minnesota

Hello there Castaways! I have followed the adventures of mermaids and pirates alike since I was a young princess myself.  Disney and the sea are two of my passions.  My husband and I, along with our two little adventurers, love traveling the world sailing on Disney Cruise Line.  Let's work together to chart a course to a vacation that you will remember for a lifetime! Learn More About Angie

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