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  • On Jul 2, 2021
    Rosio from MD Asked

    How do I get credit back when someone in my party is not able to go to the trip?

    Hi there, Rosio!

    Welcome to planDisney. I’m so glad you stopped by with your question for us. 

    You must be thrilled about your trip! It’s right around the corner, and I hope you’re ready to experience all the magic of Walt Disney World Resort! 

    Rosio, because your trip is so soon, and depending on whether you have a Vacation Package reservation or a standalone Disney Resorts Collection stay, I would recommend giving Disney Resort Hotel Reservations a call so a friendly Cast Member can look into your account and assist you. 

    As long as the theme park ticket hasn’t been used, you can reassign the ticket to someone else. And if the ticket expires before it can be used, you can apply the value paid towards a new ticket for a future trip. 

    To reassign your ticket, head over to the Walt Disney World Resort website and hover over the My Disney Experience logo on the top right corner. Next, select “My Plans” in the drop-down menu and scroll until you see “Tickets & Memory Maker.” There, you will find all the tickets linked to your account, and when you see the one you’d like to reassign, click on “Reassign Ticket.” 

    We can’t wait to welcome you to the magic, Rosio! 
    
Have an enchanting time!

    Aena 
thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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