Giraffes at Disney's Animal Kingdom
  • On Jun 23, 2020
    Christy from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Too much conflicting information out there, and I'm confused! I have a package for August 2020 I want to reschedule for April 2021 (hotel switch, too); and I want to add another package for June. WHEN will I be able to contact Disney to do so?

    Hi there, Christy!

    It’s so great to see you back at the Disney Parks Moms Panel!

    I know exactly what you mean about taking in all the new information! I feel like Belle with her books, except my books are all new Walt Disney World Resort information-related! Also like Belle, I quite enjoy learning about my favorite subject! I am so glad you stopped by with your question and am happy to discuss how (and when) to modify your vacation with you!

    At this time, Cast Members are assisting Guests who want to modify reservations or make new reservations for dates of travel through September 26, 2021. That means you will be able to call a Cast Member and modify your August 2020 package for April 2021! Christy, the reservations office is open until 11:00 pm Eastern Time, and there may be a wait due to high call volume, but Cast Members are ready and willing to help you! 

    Since you mentioned you may want to switch Resort hotels, I encourage you to check the list of Resort hotels available to be booked at the Disney Resort Hotels: Know Before You Go page. You’ll have to scroll down a bit to the “Beginning Wednesday, June 24, Guests will be able to book their 2021 travel dates for select Disney Resort hotels,” and let me tell you the list is exciting because all my favorites are on there! 

    Next yEAR will be a magical time to visit because it will be Walt Disney World Resort’s 50th anniversary! Be sure to keep checking the Disney Parks Blog for all the news on upcoming celebrations! 

    Christy, you know we’re all ears if you ever want to talk about your future visit to The Most Magical Place on Earth!

    Aena
thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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