Hi Lauren,
Welcome to planDisney! Ooh...a complimentary ticket to
The Happiest Place on Earth sure sounds fantastic! I bet you can't wait to soak up some magic and fun with that!
Complimentary tickets, generally speaking, may not be upgraded. When a Guest upgrades a ticket, they must pay the difference between the cost of their current ticket and the one to which they'd like to upgrade. Because there is no cost for a complimentary ticket, there's no value to assign to it. Can you check the fine print on your ticket, though? As a complimentary ticket, it should say something about not being eligible for upgrades. Of course, if you ever have any questions about your specific
tickets, you can always feel free to reach out to a Cast Member via
phone,
email, the chat feature within the
Disneyland mobile app, or at a ticket booth once you arrive.
Thanks so much for stopping by planDisney, Lauren, and please know that you're welcome anytime! I hope you have a BLAST with your complimentary ticket and make memories to cherish for years to come!
Missy