Check in at Disney's Animal Kingdom Lodge
  • On Jun 4, 2025
    Erica from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We're coming to Disney World in August! We will spend some nights at the Riviera Resort and then transfer to Animal Kingdom Villas-Kidani Village. My son has a special diet and requires refrigeration. Will Bell Services transfer our groceries?

    Hi there, Erica!

    Welcome BACK to planDisney! It is wonderful to see you here asking another Disney vacation question. It sounds like you have a magical visit just around the river bend with a split stay at two of my favorite Disney resorts. You will be surrounded by the elegance and sophistication of the European Riviera at Disney’s Riviera Resort, and then into the adventure of the African savannas teaming with beautiful wildlife at Disney’s Animal Kingdom Villas – Kidani Village

    One of the wonderful things about a split-stay between Disney Resorts is that Bell Services will transfer luggage from one resort to the next for you. Typically, Bell Services will only transfer luggage and nonperishable and unopened grocery items. It is challenging to ensure refrigerated items stay at the proper temperature while being transferred between resorts. I recommend taking refrigerated items from Riviera Resort to Kidani Village yourself on the day you switch resorts. You can then ask Bell Services to hold these items in the refrigerator until your new room is ready. Stop by Bell Services when you check in at Riviera and ask if they would be able to accommodate your refrigerated items during the transfer between resorts. They may be able to work some special magic for you. 

    I hope you have an unforgettable vacation at Walt Disney World Resort, making memories you will cherish for a lifetime, Erica! You’ve got a friend in me, in all of us here at planDisney. Please come back whenever we can answer your vacation questions. 

    See Ya Real Soon!
    Angie 
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Meet the Panelist: Angie, Florida

Hi! I'm Angie, a Yoga and Pilates Instructor from The Sunshine State! I am happy to share my love and passion for travel and Disney vacation planning. My family has been enjoying our Vacation Club Membership since 2012 and discovered a whole new world, taking incredible vacations to Walt Disney World, cruises on Disney Cruise Line, and even a trip to Disneyland Paris. I would love to help you experience a magical Disney vacation! Learn More About Angie

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