Hi Marcie,
Welcome back to the Disney Parks Moms Panel! I bet you're getting so excited about your upcoming visit to the Walt Disney World Resort!
Disney's Port Orleans Resort - Riverside absolutely oozes Southern charm and I find it to be the perfect blend of peace and serenity while also providing lots of unique recreational activities, like fishing, surrey bike rentals, and
horse-drawn carriage rides. It will make a wonderful place to relax and recharge after you experience all of the fun of the theme parks.
I'm sorry to hear that you're having some trouble with the room request aspect of your
online check-in. My Disney Experience has been going through some changes and upgrades recently, but rest assured that even if that portion isn't currently available, you'll still be able to complete the rest of the online check-in process, which will make your arrival much smoother. Since you're having trouble making your room request online, I'd suggest
calling a Cast Member directly at (407) 939-1936 and he or she will be happy to add your room request to your reservation. Please keep in mind that requests are never guaranteed, although they will do their very best to find you the perfect room for your stay.
Please let us know what other questions that you have as you're preparing for your trip, Marcie, as we're always here and happy to help. I hope that you have a truly magical vacation!
Missy