• On Feb 6, 2019
    Marcie from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I click on the drop-down choices for ROOM LOCATION REQUESTS in MY DISNEY EXPERIENCE, there are no choices for me to choose. It is blank. I will be staying at Port Orleans- RIverside on March 12th for a week.

    Hi Marcie,

    Welcome back to the Disney Parks Moms Panel! I bet you're getting so excited about your upcoming visit to the Walt Disney World Resort! Disney's Port Orleans Resort - Riverside absolutely oozes Southern charm and I find it to be the perfect blend of peace and serenity while also providing lots of unique recreational activities, like fishing, surrey bike rentals, and horse-drawn carriage rides. It will make a wonderful place to relax and recharge after you experience all of the fun of the theme parks.

    I'm sorry to hear that you're having some trouble with the room request aspect of your online check-in. My Disney Experience has been going through some changes and upgrades recently, but rest assured that even if that portion isn't currently available, you'll still be able to complete the rest of the online check-in process, which will make your arrival much smoother. Since you're having trouble making your room request online, I'd suggest calling a Cast Member directly at (407) 939-1936 and he or she will be happy to add your room request to your reservation. Please keep in mind that requests are never guaranteed, although they will do their very best to find you the perfect room for your stay.

    Please let us know what other questions that you have as you're preparing for your trip, Marcie, as we're always here and happy to help. I hope that you have a truly magical vacation!

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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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