Hello, Toyon!
Welcome, and thanks for stopping by
planDisney with your question about
Disneyland Resort theme park tickets. I’m so sorry to hear your little one isn’t feeling well! I’m sure you’re both disappointed to have to put your theme park plans on hold.
You can usually cancel your
theme park reservation and reschedule for a new day when your child is no longer ill. To do this, log into your account on
disneyland.com or the
Disneyland mobile app and select “Ticket and Reservation Details.” Choose the “Make or Modify Park Reservations” link to view "My Theme Park Reservations" and select a new available date.
Unfortunately, per the
terms and conditions, Disneyland Resort
theme park tickets are nonrefundable and can’t be canceled. However, in most cases, the amount paid for a wholly-unused and expired ticket can be applied toward the purchase of a new ticket of equal or greater value if you’re not able to visit before the ticket expires. If you’d like further clarification, please feel free to call the ticket helpline at (714) 781-4636 to speak with a Cast Member who can access your ticket details and provide assistance.
I hope this information helps you make plans, Toyon. Please
write back with more questions as your pixie-dusted visit approaches!
Wishing you magic,
Courtney