Magic Kingdom Cinderella Castle
  • On Nov 16, 2022
    Craig from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I check to see if my reservations and tickets are linked in my magic mobile app and if they’re not linked how do I link them

    Hiya, Craig! Welcome to planDisney!

    Craig, the My Disney Experience app is a great tool to use while visiting Walt Disney World Resort! A little like holding a magic wand in your hand, you'll be able to check wait times for attractions, view park maps, and even mobile order food. You can also view your Disney Resort hotel reservation as well as your theme park tickets. Let's dive in!

    First, you can make sure that your Disney Resorts Collection hotel reservation and theme park tickets are connected to your My Disney Experience account. To do this, log into your account online, hover your mouse over the My Disney Experience tab, and click My Plans. Scroll down past My Plans, Reservations and Tickets to view your Disney Resorts Collection hotel reservation and theme park reservations made with the Disney Park Pass system, then toggle over to Tickets, Passes & Memory Maker to view your theme park tickets. If you can see all of your reservation information, that's great! If not, take a minute to link your reservations to your My Disney Experience account.

    If you know that everything is properly linked to your account, then let's locate that information in your My Disney Experience app. Open the app and tap the icon that looks like three stacked lines in the bottom right corner. Tap Resort Hotel to view your Disney Resorts Collection hotel reservation, or tap Tickets and Passes to view your theme park tickets. You can even tap Disney MagicMobile to access your Disney MagicMobile pass! Here, you'll be able to change your pass style or tap the plus sign in the upper right corner to add this pass to your Apple Wallet. 

    Of course, you can always call a friendly Cast Member at (407) 939-4357 if you happen to run into any problems while following the above steps. A Cast Member will be happy to take a peek at your reservations and make sure everything is linked properly before you arrive! And if you have any other questions, please don't hesitate to write us again.

    You've got a friend in me!
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hiya, pal! I’m a lightsaber-wielding, Mickey waffle-loving, adventure-seeking kid at heart! My husband and our pup live in a little town near Pittsburgh that we affectionately call Main Street, U.S.A. We consider Walt Disney World Resort our second home and I’m so excited to help you add even more magic to your Disney vacation! Learn More About Michelle

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