Hiya, Craig! Welcome to planDisney!
Craig, the My Disney Experience app is a great tool to use while visiting
Walt Disney World Resort! A little like holding a magic wand in your hand, you'll be able to check wait times for attractions, view park maps, and even
mobile order food. You can also view your
Disney Resort hotel reservation as well as your theme park tickets. Let's dive in!
First, you can make sure that your Disney Resorts Collection hotel reservation and theme park tickets are connected to your
My Disney Experience account. To do this, log into your account online, hover your mouse over the My Disney Experience tab, and click
My Plans. Scroll down past My Plans, Reservations and Tickets to view your Disney Resorts Collection hotel reservation and theme park reservations made with the
Disney Park Pass system, then toggle over to Tickets, Passes & Memory Maker to view your theme park tickets. If you can see all of your reservation information, that's great! If not, take a minute to
link your reservations to your My Disney Experience account.
If you know that everything is properly linked to your account, then let's locate that information in your
My Disney Experience app. Open the app and tap the icon that looks like three stacked lines in the bottom right corner. Tap Resort Hotel to view your Disney Resorts Collection hotel reservation, or tap Tickets and Passes to view your theme park tickets. You can even tap
Disney MagicMobile to access your Disney MagicMobile pass! Here, you'll be able to change your pass style or tap the plus sign in the upper right corner to add this pass to your Apple Wallet.
Of course, you can always
call a friendly Cast Member at (407) 939-4357 if you happen to run into any problems while following the above steps. A Cast Member will be happy to take a peek at your reservations and make sure everything is linked properly before you arrive! And if you have any other questions, please don't hesitate to write us again.
You've got a friend in me!
Michelle