Photo of a fountain featuring Remy from Ratatouille
  • On Apr 6, 2022
    Carrie from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I check to see if I have a reservation? I am very confused by this process. How can I purchase tickets for specifics dates, yet not have a reservation or be allowed in the park?

    Hi there, Carrie!  Welcome to planDisney.

    I can understand your confusion and sympathize.  Many policies and procedures have changed since the temporary closure of Walt Disney World Resort.  The Disney Park Pass system was implemented during the reopening period of Walt Disney World Resort in an effort to better manage theme park capacity.  At this time, all Guests ages 3 and up will need both a Disney Park Pass reservation and valid admission in order to enter a theme park.

    If you made a Disney Park Pass reservation, you should be able to view your Disney Park Pass in your "Future Plans" on the My Disney Experience mobile app or under "My Plans" on the My Disney Experience website.  You should also have received an email from Walt Disney World Reservations with the subject "Disneyworld Theme Park Reservation Confirmation".

    If you still need to make Disney Park Pass reservations, I recommend that you continue to check the theme park availability calendar.  Other Guests' plans change all the time, and it is possible that your desired date and/or theme park will become available.

    If you have any additional questions, please feel free to stop by planDisney again anytime.  I am hoping loads of pixie dust will find its way to you and you are able to secure the reservations you are looking for.

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.