Mom And Daughter Magic Kingdom Cinderella's Castle
  • On Mar 7, 2023
    Lesa from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to change out tickets due to a scheduling conflict. How can I get them changed? We need them a day earlier . From March 12 15

    Heigh-ho, heigh-ho, it's off to Walt Disney World Resort you go, Lesa! How exciting! I bet you can’t wait to be in the middle of the magic in just a few days, but let's get your ticket situation sorted out first.

    You should be able to change the date of your ticket in your My Disney Experience account, but keep in mind you will have to pay for any price difference associated with the new date of your ticket since ticket pricing is date-based. Click on the three horizontal lines in the bottom right corner of the home screen in your My Disney Experience mobile app and select "Tickets and Passes" from the options that appear. When you find the ticket you wish to modify, you should see the option to change it there. You can also modify your ticket via the “My Plans” page in your My Disney Experience account online. Scroll down to the "My Plans, Reservations and Tickets" section and click on "Tickets & Memory Maker." Select the ticket you wish to modify to see the option to change it. If you encounter any issues with modifying the date of your ticket, call the Existing Tickets hotline for assistance from a friendly Cast Member.

    Lesa, I hope this information proves helpful. Remember, there's a great, big, beautiful tomorrow waiting for you at The Most Magical Place on Earth! Have a fabulous trip, and we’ll see ya real soon.

    Alyssa
thumbnail image for Alyssa

Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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