Father and son walking through BOG
  • On Mar 12, 2023
    Samuel from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a way to change tickets delivery method after you have already chosen? I wanted to keep a physical ticket as a souvenir but I had already chosen the mobile ticket option.

    It's great to see you here today at planDisney, Samuel!

    I'm delighted to speak to a fellow souvenir enthusiast. Every trip to The Most Magical Place on Earth is extraordinary; making memories is what it's all about for me, so I love collecting memorabilia from every vacation. Bringing the souvenirs home is like having a piece of the magic with you.  

    Samuel, although once you select a method of delivery at checkout, it cannot be changed, I'm delighted to tell you that you can absolutely still pick up physical ticket cards at any of the theme park ticket windows located at the entry of the parks or the Disney Ticket Center at Disney Springs

    If you haven't already, you can set up your Disney MagicMobile Service. This service is available in your My Disney Experience Mobile App. It's a contactless way to access MagicBand features, like theme park entry through eligible iPhones, Apple Watch, or Google Pay-enabled Android phones. It is an excellent and practical option if you've accidentally forgotten your MagicBand+ or ticket card at your Resort hotel. To get started, please open up your My Disney Experience Mobile App, click on the three horizontal lines in the bottom right corner and select Disney MagicMobile to follow the steps and set up your pass. 

    I think it's time we revisit the souvenir topic! Another great complimentary souvenir is the celebration button available to Guests! These buttons let Cast Members and Guests know you're celebrating something special, from birthdays and anniversaries to a personalized celebration you can write in. These are usually available at Guest Services at Disney Resort hotels. You can also ask for them at various retail locations around the parks. 

    Wishing you an enchanting visit, Samuel!

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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