Hi Alvina, and a warm welcome to planDisney!
I believe you may be trying to upgrade your Walt Disney World ticket to a 2-day ticket, and I certainly understand wanting to spend more time in the Disney Magic. As long as wholly unused, you can usually modify your ticket by logging into your
My Disney Experience account. The next step is to select 'Tickets, Passes & Memory Maker' to see a 'Change Ticket' option next to your listed ticket, and you can follow the prompts to alter your plans. If this option isn't available, you can always speak to the helpful Cast Members on the phone (see the
Existing Ticket number).
Alivina, please rest assured in the knowledge that Guest plans frequently change at Walt Disney World, and I'm sure you'll find a suitable solution in no time at all! I see you're set to arrive later this month just as the
Season's festivities are in full swing. No time is more magical at Walt Disney World, and I am so excited for you to experience all the joyful additions throughout the resort.
Alvina, if we can help with anything further, we're ready and able here at planDisney! Have a magical vacation, Louise.