resort polynesian castle monorail
  • On Mar 8, 2024
    Meredith from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I change Disney World tickets to a package with hotel? We missed a trip in 2020 due to covid and never were able to make it down. Only two of us can come but we booked tickets for 4. Can we use value of other two for a Disney hotel?

    Hello Meredith,

    We're glad to see you back with another question! I'm so sorry to hear your last trip was canceled but I'm excited you're hoping to visit this summer. My own family is in the process of rescheduling a few trips we couldn't take in 2020 so I understand wanting to make the most of your purchase.

    The value of unused, expired theme park tickets can typically be applied to the purchase of new tickets as long as they are of equal or greater value. I don't think you'll be able to apply the value of tickets toward a Disney Resorts Collection hotel reservation, but I recommend contacting a Cast Member by phone to review your options. They may be able to offer accommodation based on the circumstances, but I can't make any guarantees.

    If you aren't able to apply the ticket value to a Vacation Package you should still be able to save the two tickets for a future visit. Cast Members can assist in purchasing your new tickets and can offer guidance on how to reassign the remaining unused tickets to another guest for this or a future visit. 

    I also recommend reviewing the current Special Offers, Deals & Discounts page to see if any offers match your travel dates. There is a Canada Resident Ticket Offer for visits through September 28, that you might be able to modify into. You may also find a promotion for a resort stay as well depending on when you prefer to visit. Currently, discounted stays of 5 nights or longer are available at select resorts between March 25 - July 7. I'm hopeful you'll find an offer that's practically perfect for your travel party.

    Meredith, there is so much magic waiting for you this summer. From EPCOT Festivals to the opening of Tiana's Bayou Adventure, I just know you'll find the perfect reason to visit. If we can answer any additional questions in the meantime, please don't hesitate to come back and see us again.

    Magic and memories,
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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