Moderate resort check in
  • On Nov 1, 2021
    Tracy from GA Asked

    I had to change my dates from October to January. I have my old confirmation number, and my new reservation number. The dates have not changed when I attempt to look up my reservations.

    Hi there, Tracy!

    Welcome to planDisney.

    I’m so excited you’re coming to The Most Magical Place on Earth in January! It’s one of my favorite times to visit the magic, simply because the weather is nice and cool! 

    I’m sorry to hear you’re having technical difficulties with your My Disney Experience account. I called a Cast Member for you and was told they would need to look into your account to further help you. You can reach the Internet Help Desk team at (407) 939-7765. The Cast Members there are available from 7:00 AM until 11:00 PM, Eastern Time, seven days a week. They will be happy to take care of your issue, so you’re ready to begin planning all the fun! 

    We can’t wait to welcome you to the magic, Tracy!

    Aena
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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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