1900 Park Fare
  • On Nov 20, 2021
    Stephanie from MI Asked

    How do I change my birthdate. It is incorrect in the system and I am unable to change it

    Hi there Stephanie, and welcome to planDisney! It's wonderful to see you here today.

    I'm sorry to hear that your birthday in your Disney account is actually your un-birthday. While the Mad Hatter and March Hare would be happy to celebrate with you, I understand wanting to correct this mistake. Unfortunately, while there are several things you can modify in the My Profile section of My Disney Experience, your birthdate is not one of them. This can only be changed by calling 407-939-5277 and speaking with a Cast Member. I recommend dialing as soon as the phone lines open at 7 AM EST or later in the evening when call volume is lower. My panelist pal, Aena, got right through the other night when she called around 9 PM EST.

    If you experience a brief hold while waiting to speak to someone, check out a few recent articles on the Disney Parks Blog or find us on social media. With the 50th-anniversary celebration and holiday season in full swing, there's a lot of excitement to keep up with at Walt Disney World these days. Best wishes fixing the information in your Disney account, and we hope to see you back here real soon for some vacation planning advice!

    Have a magical day,
    Betsy 
thumbnail image for Betsy

Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.