Hi there Stephanie, and welcome to
planDisney! It's wonderful to see you here today.
I'm sorry to hear that your birthday in your Disney account is actually your un-birthday. While the Mad Hatter and March Hare would be happy to celebrate with you, I understand wanting to correct this mistake. Unfortunately, while there are several things you can modify in the My Profile section of
My Disney Experience, your birthdate is not one of them. This can only be changed by
calling 407-939-5277 and speaking with a Cast Member. I recommend dialing as soon as the phone lines open at 7 AM EST or later in the evening when call volume is lower. My panelist pal,
Aena, got right through the other night when she called around 9 PM EST.
If you experience a brief hold while waiting to speak to someone, check out a few recent articles on the
Disney Parks Blog or
find us on social media. With the
50th-anniversary celebration and
holiday season in full swing, there's a lot of excitement to keep up with at Walt Disney World these days. Best wishes fixing the information in your Disney account, and we hope to see you back here real soon for some vacation planning advice!
Have a magical day,
Betsy