Hi Whitney!
Welcome to planDisney.
Thank you for sending us this question. I'm very happy to explain how the complimentary Disney
Resort transport works.
Do not worry! At each Disney Resort hotel, every bus stop is clearly signposted with the destination - sometimes a bus stop will be used for two locations, but they will both be signed. Additionally, every bus will have its destination displayed on the front. If I'm ever unsure I double-check with the driver as I board the bus too.
At
Disney's Port Orleans Resort - Riverside, you'll find the main bus stops just outside the main entrance, over to the right. You can always ask at the Front Desk if you want to check the timings of the buses.
Disney buses start running around 45 minutes before theme park opening, and continue to run throughout the day every 20 minutes or so, until an hour after park closing times.
If you are visiting
Disney Springs (which I highly recommend for a relaxing morning, doing some shopping and enjoying coffee or a delicious ice-cream sundae at
Ghirardelli Soda Fountain and Chocolate Shop) you have the benefit of a water taxi which will take you straight there!
Please come back and visit us if you have any further questions, and you can
send me a direct question if you wish. We are always happy to help you plan your magical vacation to Walt Disney World.
Sue