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  • On May 15, 2024
    Jeffrey from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    we are Castaway Platinum members and have group 11 for boarding when I look at the website it says Platinum can board the ship anytime after the ship starts boarding is that correct?

    Hi Jeffrey,

    Welcome aboard planDisney! Wow––you are a couple of weeks away from your Disney Cruise Line vacation! I know you are counting down the days.

    It is an exciting moment when your boarding group is called, isn't it? I love walking onto the ship and hearing the Crew Member introduce my traveling group. Castaway Club members have a special members-only line (where available) for boarding. Platinum members are invited to board once their boarding group is called. Only Pearl members and Guests sailing in Concierge Staterooms can board early. Boarding Group 11 should still get your vacation fun started early. I suggest being ready to go for your Port Arrival time so that once your check-in is complete, you will be ready to board when your group is called.

    There are some great perks of being Platinum! I hope you booked your complimentary dinner at Palo (and you plan to order the Palo Chocolate Souflé). Adding another cruise to your Castaway Club member status will get you closer to the coveted Pearl member status. So be sure to take advantage of the Onboard Booking Offer so you will have your next cruise on the books!

    Thanks for sailing by with your question! Enjoy your cruise, Jeffrey! 

    Wishing you many magical memories,
thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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