Ahoy there, Christina! Welcome, and thanks for your question.
Disney Cruise Line has that awesome loyalty club that you are automatically enrolled in as soon as you complete your first sailing on any of the
Disney Cruise ships. The
Disney Cruise Line Castaway Club gives guests who return a little extra magic for coming back to sail.
It can take a few weeks to a month or so to see your
Castaway Club number on the Disney Cruise Line website. If it's been at least this long, you can reach out to Disney Cruise Line either
by email or
by telephone to have a Cast Member help you get situated.
In the meantime, if you know your Castaway Club number and you want to
book a new cruise, you can do it online and add your Castaway Club status later, or you can call and speak with a Disney Cruise Line specialist. They will take your Castaway Club number and make sure it's been added to your sailing.
Good luck, Christina!
Anna