Teppan Edo Japan
  • On Jul 21, 2023
    Nicollette from New Providence Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am from the Caribbean and trying to make dinner reservations online for an upcoming trip. When I go to enter a phone number for booking, it does not accept my phone number. I am including a plus sign with the country code but still no luck. Help please!

    Hello Nicollette,

    I’m so happy to welcome you to planDisney! Thank you for stopping by with your Walt Disney World Resort question. I’m sorry you are having an issue with your dining reservation. I know you are looking forward to yummy meals soon. To make sure I give you every option, I spoke with a Disney Cast Member, Mallory Eve, who offered some advice. So, let’s see if we can sort this out!

    Nicollette, be sure you are signed into your My Disney Experience account so that your information, including country, will auto-populate in your dining reservation. As you move through the reservation process, confirm that your county is Bahamas and not defaulting to United States. When prompted to enter your phone number, it should automatically add the + and country code to your number. If it does not, be sure that the country is set to Bahamas and try again. You can also try not entering in the + and country code and see if the number will enter correctly. With this option, know that your reservation and confirmation will also be sent to the email address you provide.

    Another option is to try making your reservation in the My Disney Experience App. Sometimes the app is a little more user-friendly. Again, make sure you are signed into your account. 

    Finally, if you are not able to make dining reservations online, you can call in and allow a Reservations Specialist to assist you. The number is 407-560-CHAT (407-560-2428). If you are a Disney Resorts Collection hotel Guest, you should be able to make advanced dining reservations for up to 10 days after your check-in date so you only have to call once.

    One more tip for you, Nicollette. Make sure to download the My Disney Experience app. This app is like having your own personal guide to transportation options, navigating the parks, making dining reservations and ordering meals and snacks on the go. The My Disney Experience app also unlocks the magic of Genie Service and Disney PhotoPass Service, and so much more! 

    I hope this information helps you plan a magical vacation. My planDisney pals and I want to help you have the most magical experience on your upcoming vacation, so please write back and let us know what other questions you may have. We have lots of tips to share! 

    Wishing you many magical memories,
    Shannon
thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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