Guardians of the Galaxy at Night
  • On Jun 21, 2022
    Mckenzie from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I can’t get tickets I’ve purchased to link to my friends account

    Hi Mckenzie!

    Thanks for stopping by planDisney! I'm so sorry to hear that you're having trouble linking your friend's tickets to My Disney Experience, but I'm happy to help you get their tickets linked because it's an important part of planning your vacation!

    It sounds like you've already added your friend to your Friends & Family List, but if you haven't, that's the first thing you need to do. My fellow panelist Ariane has some awesome instructions to link to your friends to your account if you need help.

    Once your friend is in your Friends & Family List, you can link your friend's ticket by typing in the ticket's 12-digit ID number using the My Disney Experience linking tool or the My Disney Experience mobile app. You can also link their tickets by scanning them using the My Disney Experience mobile app. Simply access the menu in the app by selecting the three horizontal lines on the bottom right-hand corner of the app, then select "Link to Account" and "Link Tickets or Passes." Then you either enter the ticket's code or select "Scan Code" to use your scan your ticket's code. This is a great option if you're having trouble typing the ticket code. If you still can't get your friend's ticket linked, then I recommend calling (407) 939-4357 for additional assistance.

    Mckenzie, keep in mind that you and your friend will both need theme park reservations, in addition to your theme park tickets, to visit the parks on each day of your trip. So once your friend's ticket is linked, be sure to make your reservation as soon as possible since theme park reservation availability is limited!

    Let us know if you have any additional questions we can help you with as your trip approaches. T-T-F-N, ta ta for now!

    ~Crystal
thumbnail image for Crystal

Meet the Panelist: Crystal, Colorado

Hi! I’m Crystal and I’m a wife and mommy to two little Mouseketeers. My husband and I have been enjoying Disney Parks since before we were married, and now we take our children to see Mickey and the gang as often as we can, while  managing my oldest son's food allergies. Planning is key for my family to ensure that everyone has a safe and fun trip to our favorite place and it can be just as exciting as the trip itself. I can’t wait to help you plan your next adventure there, too! Learn More About Crystal

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