Welcome to planDisney, Marissa!I'm sorry to hear you are having trouble linking your tickets to your My Disney Experience account. Technology is wonderful when it works, but so frustrating when it doesn't! With your visit coming up in just a few days, let's see if I can help you troubleshoot so you'll be all squared away and ready to enjoy your Walt Disney World Resort vacation.I've had my fair share of website woes, and I have a few suggestions that might help. First, under "My Plans" select "Tickets & Memory Maker" to check to be sure that the tickets are not already linked. If not, here are some things that have done the trick in the past for me:
Another option would be to try to link your tickets using the My Disney Experience app on your mobile device. From the home screen, select the menu in the lower right corner (three horizontal lines) and then "Tickets and Passes". Select the blue circle with the plus sign at the top to add tickets. I like this option because tickets can be linked by scanning them with a phone camera rather than typing in ID numbers.Marissa, if you are still having trouble linking your tickets, give the helpful My Disney Experience tech team a call at (407) 939-4357.Please stop by planDisney again with any additional questions you may have. Enjoy your visit!Anne Marie
Visit Walt Disney World Resort to explore the magic.
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