Girls at Disney's Yacht Club; pink ears; mother; daughter
  • On Nov 8, 2023
    Michelle from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can't find my reservation

    Hiya Michelle!

    Welcome to planDisney. Thanks for stopping by with your planning question for us. 

    I’m ecstatic to hear you have a Walt Disney World Resort reservation! Whether it’s a Disney Resort hotel reservation, a dining reservation, or a theme park reservation, I’m happy to help you look!

    Michelle, for a Disney Resort hotel reservation or a Vacation Package, you should be able to see it in your My Disney Experience account. Please sign in and see if you can locate the reservation under My Plans, Reservations, and Tickets. A reservation can take up to 24 hours to appear in your account. 

    If you haven’t linked your reservation, you can also do so on your My Disney Experience account. Under your Plans and Tickets, you’ll see blue circular icons titled Resort Hotel, Park Tickets, Park Reservations, and Dining. If you hover over the Resort Hotel or Dining icons, you can link your reservations. By choosing to link the reservation, you’ll be directed to a page where you can type in the confirmation number and the last name on the reservation. The confirmation should have been emailed to you when you booked the reservation. I recommend searching for any emails from Disney Destinations,, to see if the reservation comes up in your email. I like to check my Promotions and Spam folders, just in case it's hiding there. 

    If your theme park reservation is not showing up under your My Plans section, I suggest checking your email for it because a confirmation should have been sent to you. You can also make new theme park reservations by logging in here.  

    If you’re unable to find any of your reservations, I would give Disney Resort Hotel Reservations a call. This way, a friendly Cast Member can look into your account to help you further. 

    Wishing you an enchanting visit, Michelle!

thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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