Mickey and Minnie Mouse with The Wish
  • On Aug 14, 2024
    Ashton from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If can’t use my Disney Cruise line future cruise credit is the money refunded?

    Hi Ashton,

    Welcome to planDisney! We love to see Guests sail by for the first time!

    Disney Cruise Line offers Future Cruise Credits for a variety of circumstances (such as a cruise being canceled) and there are a variety of ways Guests can use their credit, so the answer to your question isn't as straightforward as I would like it to be. However, in many cases, Future Cruise Credits can be refunded if the Guest elects not to use it. The only way to know for sure is to call Disney Cruise Line and speak with a Cast Member who will be happy to help you. 

    Now, if you are asking about an Onboard Booking Offer, commonly referred to as a Placeholder Reservation, which is different from a Future Cruise Credit, the answer is simple! This offer allows you to place a deposit, which includes a discount, toward a future cruise while you are enjoying your current cruise. You have 24 months to select and sail away on another vacation. If you choose not to use the placeholder, your deposit is automatically refunded. You can also call and cancel your placeholder before the 24 months is up. It is a great way to invest in a future vacation!

    Ashton, I hope this is the information you were looking for and that you can sail away again soon. Let us know if you have other questions; we are here to help!

    Wishing you many magical memories,
    Shannon
thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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