Dad and Daughter at Melt Away Bay at Blizzard Beach
  • On Aug 3, 2022
    Maria eugenia from Buenos Aires Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I can't delete a member from my list of family members because it says they have plans but they don't have any plans or tickets, how can I delete them?

    Hi Maria Eugenia and welcome to planDisney! I’m so happy to know you will be visiting the Walt Disney World Resort later this month! Thanks for sending us your planning question!

    I’m so sorry to hear that you’re having trouble with your My Disney Experience account. If that member of your family is not joining you for your visit at the end of the month, but you still want them off of your planning list, I suggest sending an email to the resort with your issue. Cast Members usually take a few days to get back to you, but I’ve always had luck getting my issues resolved via email. You can also call the resort directly at (011) 5354-8119.

    Maria Eugenia, did you know that don’t need to make Disney Park Pass reservations for Disney water parks? I do recommend arriving early because the water parks are so popular during the summer. If you’re staying within the magic at a Disney Resort Collection hotel, you will love the theming at your resort pool! They have slides and some of them feature our favorite classic characters. They all want in on the fun!

    Don’t forget to make your Disney Park Pass reservations for the theme parks. Those reservations are so important if you’re planning to spend the day at a park!  

    Please feel free to come back to visit us here or at planDisney en Español if you have any more questions.

    It’s always our pleasure to help you with all the details of your next magical visit!

    ¡Hasta pronto!


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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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