• On Sep 6, 2018
    Janna from MO Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    HI There, I can't get an answer to this question. I'm trying to order Givenchy products from Plume et Palette in Paris/Epcot. I've never had trouble before but I'm now being told that I can no longer call in.

    Hi Janna, 

    There is something so magical about purchasing merchandise from the Walt Disney World Resort, especially shopping in all of the unique stores throughout Epcot World Showcase, so I completely understand you wanting to be able to buy your incredible designer goodies from there!

    I spoke with a Cast Member who informed me that unfortunately most, Walt Disney World Resort merchandise locations no longer accept orders directly over the phone, and this includes Plume et Palette.  

    That being said, you can contact the Cast Members at Merchandise Guest Services by calling them at 877-560-6477, and let them know what products you would like to purchase.  Using their concierge sales service, you will likely be able to get the products you desire (depending on availability, of course)!  Just remember, although they can wave the concierge fee for your first purchase, there will be fees for using this service after your first time.

    You can also search for your favorite products online on ShopDisney.com, on the Shop Disney Parks website, or on the Shop Disney Parks mobile app!  If you can't find what you want through any of these avenues, it sounds like you have a good reason to visit the Walt Disney World Resort again very soon--not that you need one!  

    Have a Great Big Beautiful Tomorrow!
    -Lindsey N.
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Meet the Panelist: Lindsey, Georgia

Hi y’all!  I am an Army wife, a college instructor, a dog-mom, and a lover of all things Disney!  Planning a Disney vacation is my favorite pastime—other than actually going on a Disney vacation, of course—and I love helping others make the most of their magical trip!  If I am not at the Walt Disney World Resort, I am putting the pixie-dusted touches on my next trip!  

Learn More About Lindsey

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