Cinderella Castle Detail
  • On Jun 10, 2021
    Rachel from TX Asked

    I cannot get my tickets linked to my plans in the app

    Welcome to planDisney, Rachel!

    Soon, you’ll be strolling down Main Street, U.S.A., and into a world of magic and wonder! I’m so excited about your trip! 

    Rachel, if you are having trouble linking your tickets through your My Disney Experience Mobile app, try going through your browser instead. You will want to visit the Walt Disney World Resort website and hover over the My Disney Experience logo on the top right. Once you click on “My Plans,” you will be directed to a page that shows you your plans, and you will want to select “Park Tickets.” It will allow you to either Select Tickets or Link Tickets.

    I should also mention, if you purchased your theme park tickets through the Walt Disney World Resort website, your tickets might already be linked. An easy way to tell if your tickets are linked is by trying to make your Disney Park Pass reservation. If it allows you to do so, your tickets have already been linked, and you’re good to go! 

    If you are unable to link your tickets for any reason, I recommend you give Existing Tickets a call, and a friendly Cast Member will be happy to help you! 

    Rachel, we can’t wait to see ya real soon, pal! Have an enchanting time.

thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.