Cinderella Castle 50th Day
  • On Sep 23, 2022
    Vern from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Cannot locate information about my Epcot Tickets Purchased 12/21. Would like to activate to use this December. Can you help me find them?

    Hey there, Vern.

    I’m so glad you followed that trail of pixie dust Tinker Bell left you to planDisney today. I bet you can’t wait to be immersed in the magic at Walt Disney World Resort in just a few short months. Hooray!

    Of course, to plan all the magical details of your vacation, you first need to locate and link your theme park ticket. If you have the confirmation number from when you originally purchased the ticket, you can use that to link it to your My Disney Experience account. Once you are logged into your account, head over to the Link Reservations and Purchases page and select “Tickets” from the options. Follow through the remaining steps to complete the linking process. If you no longer have your confirmation number, call (407) 939-4357 or (407) 939-1289 for assistance from a helpful Cast Member in locating your ticket.

    As soon as your ticket is linked to your My Disney Experience account, be sure to head over to the Disney Park Pass webpage to make your Theme Park Reservations for your trip. Availability can sell out, so don’t wait too long to get the process started.

    If you find yourself in need of further assistance, Vern, just think happy thoughts and fly back over to planDisney. We’re here and eager to help!

    Off to Neverland,

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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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