Father and son walking through BOG
  • On Apr 19, 2023
    Mary from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I cannot find my WDW tickets (cards). They are non expiring and park hopper for me and my family. They are linked to my My Disney Experience. Can I still use these even though I don't have the original tickets and link them to our magic bands?

    Hi there, Mary! Thank you for bringing this great question to planDisney.

    Your My Disney Experience account is truly a magical thing when planning a visit to Walt Disney World Resort! This is the place where every detail of your vacation comes together and is stored. Your theme park tickets, theme park reservations, advanced dining reservations, MagicBands, and more can all be linked to your My Disney Experience account, giving you easy access anytime you need it!

    That means, as long as your tickets and your MagicBand are both linked to your My Disney Experience account, then your MagicBand will automatically have access to your tickets. Since you mentioned that your tickets are already linked to your My Disney Experience account, you're one step closer to your magical vacation! But first, let's make sure that they're linked to the correct Guests in your travel party. Log into your account online, hover your mouse over My Disney Experience, and click My Plans. Scroll down a bit past "My Plans, Reservations and Tickets" and toggle over to "Tickets, Passes & Memory Maker." Here, you'll be able to see your tickets and the Guests to whom they're assigned. If you spot any issues or need more assistance with your tickets, I'd suggest reaching out to a friendly Cast Member. They'll be happy to take a peek at your account and help you with the next steps available to you!

    Mary, it will also be important that you make your theme park reservations with the Disney Park Pass system. This is an important step for each Guest to reserve the parks they wish to visit on each day of their trip. I'd recommend making these reservations as soon as you're able, as popular times of year can sometimes book up in advance!

    I hope I was able to point you in the right direction today, Mary! If you have any other questions, please visit us again. After all – you've got a friend in me!

    Faith, trust, and pixie dust –
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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