Hi Amanda and welcome to
planDisney!
Your unused
theme park tickets for the Walt Disney World Resort can absolutely be extended or used toward the purchase of new tickets. To get a new confirmation number to be able to
link those tickets to your My Disney Experience account, send an email to WDW Guest Services- Ticket Usage at
ticket.usage@DisneyWorld.com including the following items:
-Make sure to include a copy of the front and back of your tickets (if you don’t have a hard copy of your tickets, include the confirmation numbers you received in an email when you purchased the tickets.)
-Include your name
-Daytime telephone number where you can be reached
-Where and when the ticket was purchased
-Purchaser’s name
-Form of payment used
Explain your situation in the email and within a few days a Cast Member will reach out to you. Disney will send you a new confirmation number. Just link that number to your
My Disney Experience and assign those tickets to guests in your party. All done!
Amanda, I hope this information is helpful. Thanks for stopping by with your question. If you need any more help, don't hesitate to come back to see us!
Have a
magical visit!
Veronica