• On Aug 11, 2021
    Tim from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I cancelled our trip on Sunday and still haven’t received the refund. How long does it take to get the refund to our credit card? Thank you.

    Welcome to planDisney, Tim!

    I’m glad you decided to bring your question to us. 

    I know how disappointing canceling a magical vacation can be; my family has been there, too. And although it’s never fun when the clock strikes midnight on our plans, I hope you look at it the way I do: The Most Magical Place on Earth will be here and waiting for you when you’re ready to come. 

    Tim, refunds tend to take 7-14 business days to show in your account. If it has been past those days, I suggest contacting your bank to see if you have anything pending. You can also call and speak to a friendly Cast Member at Disney Resort Hotel Reservations, and they will be happy to help answer your questions. 

    Once you’re ready to begin planning your next trip to Walt Disney World Resort, your pals at planDisney are all ears

    We can’t wait to welcome you to the magic when you’re ready, Tim!

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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